Privacy Policy
Thank you for visiting LiT Dental. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard the personal information you share with us through our website https://litdentalclinic.com/. By continuing to use our site, you agree to the terms of this Privacy Policy.
Important: This Privacy Policy does not cover text messaging terms.
Protected Health Information (PHI)
Our website is not designed to collect, transmit, or store Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).
- Do Not Share Medical Details: Please avoid including sensitive health or treatment information in online forms, chat messages, or other submissions.
- HIPAA Compliance: We do not maintain the safeguards required for HIPAA compliance through our website. If you share PHI online, you do so at your own risk. For confidential medical discussions, contact us by phone or visit our office in person.
Information We Collect
1 Information You Provide
When you interact with our site, you may voluntarily share:
- Contact Details: Your name, email address, and phone number when you fill out forms or use our chat widget.
- Other Details: Any additional notes you provide (please avoid sensitive medical data).
2 Information Collected Automatically
- Device & Usage Data: IP address, browser type, operating system, and pages you visit.
- Cookies & Tracking: We use cookies and tracking technologies (including Google Analytics) to understand website performance and improve user experience.
3 Call Tracking
We may use unique phone numbers on our website to understand which page you were on when you called us. This helps us measure the effectiveness of our site.
Session Replay & Analytics
We use session replay tools (e.g., Posthog) and analytics services (e.g., Google Analytics, Google Tag Manager, Google Search Console) to monitor site performance and user behavior. These tools:
- Record actions like page visits, clicks, and scrolling (but not passwords or payment data).
- Help us improve usability and optimize your experience.
- Allow you to opt out or block them based on your browser settings.
How We Use Your Information
We may use the collected information to:
- Respond to your inquiries or appointment requests.
- Share updates, promotions, or offers (if you opt in).
- Analyze and improve website functionality and performance.
Note: Text messaging opt-in data is excluded from these uses and will not be shared with third parties except as necessary to deliver text messaging services.
Third-Party Services & Hosting
We work with trusted third-party providers to operate our site and services:
- Hosting: Our website may be hosted on Netlify, which may collect server logs for security and performance.
- Forms & Chat: Powered by GoHighLevel — see their Privacy Policy.
- Analytics: Google Analytics — see Google’s Privacy Policy.
- Session Replay: Posthog — see Posthog Privacy Policy.
These providers manage your data according to their own policies and our agreements with them.
Data Sharing & Disclosure
We do not sell or rent your personal information. Limited sharing may occur:
- With Service Providers: For hosting, analytics, and customer support.
- Legal Reasons: If required by law or to protect our rights and safety.
- Business Transfers: In case of a merger, sale, or transfer of assets.
Children’s Privacy
Our site is not directed to children under 13. If you believe we have inadvertently collected information from a child, contact us so we can remove it.
Security Measures
We take reasonable steps to protect your personal information, but no website or online service is completely secure. Avoid sending sensitive health information through our website.
Your Choices
- Opt-Out: You can unsubscribe from emails or texts at any time.
- Cookies: You may disable cookies in your browser settings (this may affect some features).
- No PHI Submission: Please avoid sending PHI through online forms.
Updates to This Policy
We may update this Privacy Policy periodically. The updated date at the top of this page indicates the most recent revision. Continued use of our website means you accept the updated terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
LiT Dental
5820 Collin McKinney Pkwy, Ste 103
McKinney, TX 75070
Phone: 972-369-7811
Email: litdentalclinic@gmail.com
Disclaimer
This Privacy Policy is for informational purposes only and does not constitute legal advice. For specific legal guidance on privacy or HIPAA compliance, consult a qualified attorney.
